Customer Service
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Live Chat
Mon-Fri 8:00 - 20:00
Start ChatHeadquarters
Address:
Taunusanlage 12, 60325 Frankfurt am Main
Phone:
+49 69 910 00
Email:
info@deutschebank.nl
Opening Hours
Monday - Friday:
9:00 - 18:00
Saturday:
9:00 - 13:00
Sunday:
Closed
Card Block & Emergency
Block your card immediately in case of loss or theft - 24 hours a day.
Call NowFrequently Asked Questions
Find quick answers to the most important questions.
Account opening is completely digital via our website or app. You only need your ID card or passport for identity verification via Video-Ident. The process usually takes less than 10 minutes.
To open a personal account, you only need a valid ID card or passport. For non-EU citizens, a valid residence permit may be required. No further documents are usually necessary for basic accounts.
Yes, your deposits are protected up to 100,000 EUR per depositor by the German deposit protection fund. Deutsche Bank is one of the safest banks in Germany.
You can block your card immediately via our hotline, in the app, or in online banking. Outside business hours, our emergency service is available 24/7.